Privacy Policy

Glow Up Tan

At Glow Up Tan, your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and stored. This Privacy Policy explains how we handle your information when you visit our website or make a purchase with us.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information
Your name, billing and shipping address, email address, phone number, and payment details when you place an order.

Account Information
Login and account details if you choose to create an account with us.

Usage Information
Information about how you use our website, including your IP address, browser type, device information, and browsing activity.

Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website.

2. How We Use Your Information

• Process and fulfil orders
• Provide customer support and respond to enquiries
• Send order confirmations, shipping updates, and promotional communications where you have opted in
• Improve our website, products, and services
• Detect and prevent fraud or unauthorised activity

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share your information with trusted third parties only when necessary to:

• Process payments through secure providers such as PayPal, Zip, Afterpay, or banking processors
• Deliver orders through courier and shipping providers
• Operate and maintain our website through platforms such as WooCommerce, hosting services, and IT support providers
• Comply with legal and regulatory obligations

4. Payment Security

Glow Up Tan does not store your credit card details. All payments are processed securely through trusted third party payment gateways using industry standard security measures.

5. Cookies and Analytics

Our website uses cookies to:

• Keep your shopping cart active
• Remember your preferences
• Analyse website traffic and performance using tools such as Google Analytics and Facebook Pixel

You can choose to disable cookies through your browser settings, however some website features may not function correctly.

6. Your Rights

• Access the personal information we hold about you
• Request corrections to your personal information
• Request deletion of your data where permitted by law
• Opt out of marketing communications at any time

To exercise your rights, please contact us at support@glowuptan.com.au

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Third Party Websites

Our website may include links to third party websites. Glow Up Tan is not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. Any updates will be published on this page with a revised Last Updated date.

10. Contact Us